Terms and conditions

Our helicopters have a maximum capacity of 5 passengers per trip. We would also like to inform you that we only have room for hand luggage, additional luggage has to be sent by alternative transportation.

All orders must be made on form found at www.heliteam.no. Any changes must also be done/confirmed in writing. In our high season from August to mid of October, orders has to be received latest 14 days ahead of assignment.

All prices given do not include VAT, 25% for cargo transport, 12% for person transport. (At the time 6%  – Covid-19 regulation)

Landing permission have to be sendt to Heli-Team in good time before assignment.

All our missions are carried out in accordance to Norwegian Laws (Norsk Lov Om Luftfart).

Please note that we need payment in advance on assignments. This will be set in motion when you make your order at www.heliteam.no , and we need to receive payment at least 7 days prior to the flight.

Cancellation conditions: 7 days or less 70% fee, 3 days or less 100% fee.

Final changes has to be made at the latest 3 workdays before the flight is to take place. Changes may affect the price and is payable before the flight.

  • Cancellations within 24 hours before flight time are billed at 0.5 flight hours. Does not apply to cancellation due to weather conditions.
  • Accomodation/week-end/night: Invoiced at current rates.
  • Crew, cargo/loading Heli-Team AS: Mandatory by cargo assignment.
  • Waiting time: Charged by hour at current rate per started half hour.
  • Landing fee: By landing at airports.
  • Special equipment: Special equipment such as filming equipment, thermo equipment and others can be provided on request. The customer will be charged for rental expenses.
  • Fuel: Delivery of fuel will be charged per barrel per stop. If transport of fuel is performed by other partners, the fee will be invoiced. If assignment differs from order, this can cause extra costs.
  • Concrete tobb: Shipping of concrete tobb will be invoiced by current rate.
  • Invoice: Invoice payment within 7 days. For new customers there will be special agreements.
  • Insurance: Heli-Team covers 17 SDR per. kg. cargo.
  • Receipt: The customer will always be presented for the receipt from the pilot when assignment is done, must be signed by customer/authorized person on site. Customer keeps a copy of the receipt.
  • Landing spot: Landing spot has to be cleared. No grass or sandy surface, surface has to be solid.